“Tuesday’s victory shows that people overwhelmingly support fair repair,” Looks like 2022 vehicles will have to play nice with independent repairers. This could be very good for SMART Repairers who have the digital means to integrate vehicle telematics. Read the article here.
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What Does The AutoWorks and Catastrophe Solutions Merger Mean For Your PDR Business?
Lessons from the Collision Repair Market Consolidation The PDR world is somewhat fragmented as compared to similar industries like collision repair. The very nomadic nature of storm chasing is a large part of this fragmentation. But there is a definite trend developing among PDR companies that could directly have an impact on your business, just […]
Want To Improve Your Repair Shop Customer Service? Read the Reviews.
Repair shops are built one customer at a time and through a combination of quality work and customer satisfaction. If you ever want to learn what your customers truly care about, read the reviews. And don’t stop at just your reviews, read all the reviews of your competition. If you want to understand what […]
Why Your Customers Might be Bringing PDR In-house, and How to Prevent it
Part two of a two-part series. Last week we discussed the threats to your business when one of your good customers decides to bring PDR in-house into their dealership or body shop. Today we are going to dig deeper into why a dealership or body shop may consider doing this so that you can understand […]
