In the PDR business, a business software system can greatly benefit your shop by increasing effectiveness and efficiency. More than that, a good system can reduce your cycle times, costs, and overall minimize the delays and disruptions you may experience on a daily basis.
Having a system also shows that you’re committed to increasing your PDR business’ performance, that you care about employee input, prioritize customer satisfaction, and that you’re adaptable to the newest technologies.
With a business software system in your PDR business, you can work closely with your back-office, technicians, and operations managers to improve productivity all around. It becomes a team effort from everyone in your organization. Having business software helping to manage your PDR business creates a clear and organized structure for you, your team, and your customers.
You can track and know who’s working on what, identify where delays could be, provide immediate estimates based on customer, job size, type of damage, and more at the click of a button. Adopting a workflow management system will not only increase efficiency and productivity, but it will also make it easier for your entire organization to adapt to newer technologies down the line.
The software lets your team create and refine one system that makes both your and their lives easier, while also delivering quality repairs faster and more efficiently. It can give your technicians a way to share improvements and indicate their needs, and it can also track potential risks or delays in schedule. The best software systems can track customers and vehicles, calculate commissions, process invoices, estimates, and approvals, inform you about vehicle recalls, OEM paint codes, conventional repair costs, manage parts, and much more with just a few clicks. Even if you’re running a successful operation on paper and spreadsheets, you deserve to reward yourself with the improvements in speed and efficiency that a good business software system provides.