In the SMART Repair business, a workflow management system can greatly benefit your shop by increasing both effectiveness and efficiency. Beyond that, it can also reduce your cycle time, costs, and overall minimize the delays and disruptions you may experience on a daily basis.
Having a system also shows that you’re committed to increasing your business’ performance, that you care about employee engagement, prioritize customer satisfaction, and that you’re adaptable to the newest technologies.
With a workflow management system in your SMART Repair business, you can work closely with your back-office, technicians, and operations managers to improve productivity all around. Instead of relying solely on individuals during each stage of work, it becomes a team effort from everyone in your shop. Having a workflow management system creates a clear and organized structure for you, your team, and the customers entrusting you with their vehicles.
You can track who’s working on what, where delays could be, create estimates and pricing immediately for customers, all at the click of a button. Adopting a workflow management system will not only increase efficiency and productivity, but it will also make it easier for you to update as technology improves over time.
Workflow management software lets you and your team create and refine one system that makes both your and their lives easier, while also delivering quality work faster and more efficiently. It can give your technicians a way to note issues and voice their needs, which means you can track potential risks or delays in schedule. Better workflow management software can also integrate with your accounting system, calculate commissions, track employee and vendor time, create and deliver invoices, conventional repair costs, and much more with just a few clicks. The time and headaches you save can be used to grow your business.
Isn’t that a better use of your time and talents?