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Thomas Zoebelein

Why Should You Use Reconditioning Management Software?

In most SMART Repair shops, you’ll see sticky notes, file folders, dry-erase boards, clipboards, spreadsheets, and paper scattered around to relay information. Beyond that, the longer the shop has been around, the more documents there are. Unfortunately, this can cause quite a few bottlenecks as well as create disorder in your back-office operation that trickles […]

What’s the Difference Between Native and Web Apps?

Advantages Of Native Apps Over Web Apps For Your Repair Business: A Comparison In the collision and automotive reconditioning industries, there are many mobile and computer software applications available. They can do anything from invoices to tracking accounts, and even automate workflow. However, not all applications work in the same way, and they certainly don’t […]

Interview with SkratchHouse Auto

This is a transcript of an interview between AutoMobile Technologies and Nathane Vanhoose, owner of SkratchHouse Auto Restoration Services in Columbus, Ohio. The full recording from which this edited version was written can be found in the Podcast section of this site. AMT: We’re speaking today with Nathane Vanhoose of SkratchHouse Auto Restoration Services in Columbus, […]

Why Your Customers Might be Bringing PDR In-house, and How to Prevent it

Part two of a two-part series. Last week we discussed the threats to your business when one of your good customers decides to bring PDR in-house into their dealership or body shop. Today we are going to dig deeper into why a dealership or body shop may consider doing this so that you can understand […]

Could Changes in Collision Frequency Mean Boon Times for SMART Repairers?

As 2018’s second quarter Collision Industry Council (CIC) meeting drew to a close April 12 in Westminster Colorado, Susanna Gotsch, Director and Industry Analyst with CCC, presented their latest results from CCC’s Crash Course 2018 report. To attendees of the CIC meetings, it was obvious that the collision repair industry is in a state of […]

Mobile Repair Shop Logos, Branding and Taglines – How To Convey Your Company Culture Through Your Brand

No matter the size of the business you operate, the Owner is always going to be its best salesman. Even if you have an office staff to answer the phones now, and technicians on the road, and even if you never pick up a phone and talk to a prospect anymore, you are the person […]

Is your PDR business immune to lost wholesale accounts?

Last week I was visiting a friend’s auto body repair shop and I overheard a conversation that will make most PDR business owners stop and take notice. The discussion was between the owner of a large seven-location regional MSO and his General Manager about bringing PDR in-house. It seems that a tool distributor was in […]